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Terms & Conditions

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U MOBILE counts on its employees to do the right thing; hence the telco is committed to promoting and maintaining high standards of trustworthiness in the conduct of its business and operations in an ethical, responsible and transparent manner.


Recognising U Mobile's core value in trustworthiness, the purpose of the whistleblowing policy is to ensure that all employees of U Mobile and members of the public are able to disclose any improper conduct that has been committed or is about to be committed by a U Mobile staff.


U Mobile will protect the confidentiality of the whistleblower's identity as well as the details of the disclosure from victimization or retaliation to the extent reasonably practicable.


Upon receiving the disclosure, U Mobile will conduct an appropriate investigation in the most objective and professional manner. Disclosure may be lodged via the following channels:





Click here to send email.



Mail your disclosures to the following address: Internal Audit, U Mobile Sdn Bhd, Lot 11.1, Berjaya Times Square, 1 Jalan Imbi, 55100 Kuala Lumpur MALAYSIA.


Online Form

Submit your disclosure online here.

To view the full policy, please download from: Whistleblower Policy


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