GoBiz is an all-in-one business solution that enables connectivity, digital payments and other financial services for small and individual merchants.
- Digital payment solutions via an app, physical payment terminal or device
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Additional revenue streams for merchants to become dealers of the following products:
- Telco Reload Top Up
- Utility Bill Payment
- Game Points Reload
- Remittance
- International Airtime Transfer
- And more coming soon
GoBiz offers include Postpaid Line, Postpaid Value Added Services, Digital Payment Apps, Physical Payment Terminal, Telco Reload Top Up, Bill Payment, Game Points Reload, Remittance and International Airtime Transfer.
By subscribing to GoBiz, merchants can accept payments using credit, and debit cards and electronic wallets, and at the same time get new revenue streams through new business opportunities for Telco Reload Top Up, Bill Payments, Game Points Reload, Remittance and International Airtime Transfer.
Any legitimate business in Malaysia that needs cashless payment facility for their business. By subscribing to GoBiz, merchants / traders / businesses are able to accept debit and credit cards and electronic wallets as payment methods for their business.
Photocopy of the following documents:
- Any Business Registration Certificate with local council or SSM Business Registration Number
- Identity Card
- Front page of the Bank Statement
- Site visit photos
Yes, merchant will receive SMS notification on the activation of the services.
| Plan Name | Payment Type |
|---|---|
| GoBiz Starter | Mobile Virtual Terminal |
| GoBiz Basic | Mobile Virtual Terminal |
| GoBiz Pro | Chip & PIN, NFC and Mobile Virtual Terminal |
As of now, merchants can subscribe to GoBiz plans via dedicated Dealers (Master Merchant).
A minimum of one line.
No.
Yes. Terms and conditions apply.
No upfront payment upon registration.
Please take note that there will be a one-month advance access fee that will be charged to the 1st bill.
Yes, existing postpaid terms and conditions apply.
No, the Unlimited Data, Voice or SMS (if any) are for domestic use only. Any Data, Voice or SMS usage while roaming will be charged as per used basis.
No, the merchant will not receive any notification for terminating the service.
No.
Yes, the report is available via the Merchant Portal.
| Plan Name | Monthly Charges |
|---|---|
| GoBiz Starter | RM18/mth |
| GoBiz Basic | RM28/mth |
| GoBiz Pro | Terminal price + RM88/mth (enjoy monthly rebate of RM 20/mth for 24 months) |
No.
Yes.
| Plan Name | Type of services | Credit Limit |
|---|---|---|
| GoBiz Starter | Value Added Service | Follow Merchant Existing Postpaid plan |
| GoBiz Basic | Value Added Service | RM150 (Follow E-PAYU Plan) |
| GoBiz Pro | Rate Plan | RM300 |
No penalty will be imposed. However the subscriber’s rebate of RM20 per month for the device will also be terminated.
No extra charges for the disconnection will be imposed. However, the merchant will have to pay for the access fee and service fee (pro-rated based on their active days of the month before the service was disconnected).
A merchant is not allowed to voluntarily disconnect the account for a temporary period. If the merchant’s account is being suspended due to credit action, the merchant will not be able to use their postpaid line.
The merchant can still use the merchant ID to perform business transactions, but the Merchant Account will be put on hold, and the money will only be released after the merchant pays up their postpaid bill.
Reconnection / Reactivation will based on the following scenarios:
- Reconnecting a suspended postpaid line – a reactivation charge of RM10 will be imposed
- Reactivating a terminated postpaid line – not allowed
Call barring / unbarring will not affect the merchant service. If the telco service is suspended, all merchant payments will be put on hold until the telco service resumes.
The Merchant ID account will be put on hold, until payment is made. The monthly charge for telco-services will be, charged on a pro-rated basis, based on the number of active days. Merchant Service charges will also be charged on a pro-rated basis, based on the number of active days.
During the suspension period, a merchant will not be able to use their mobile line. However, they will still be able to use their Merchant ID to carry out their business, while the Merchant Account will be put on hold until the merchant pays their postpaid bill.
| Type of Suspension | MID Service | Payment to Merchant | Telco-Service |
|---|---|---|---|
| Involuntary Suspension | Active | On-hold, to be released after the telco-service is resumed | Suspended (disconnect) |
| Voluntary Suspension | Active | Business as usual (BAU) | Suspended (disconnect) |
| Gobiz Plan | Type of CRP | VAS | Merchant Service |
|---|---|---|---|
| GoBiz Starter | Switch to another plan that supports GoBiz Starter | GoBiz Starter Service will be changed to the new plan | Merchant Service will continue |
| Switch to another plan that does not support GoBiz Starter | GoBiz Starter Service will be terminated. | Merchant Service will stop | |
| GoBiz Basic | Switch to another plan that does not support GoBiz Basic | GoBiz Basic Service will be terminated. | Merchant Service will stop |
| OPTIONAL: Switch to another plan that supports GoBiz Starter service |
GoBiz Basic Service will be terminated; and, GoBiz Starter Service will be activated | Merchant Service will continue | |
| GoBiz Pro | Switch to any other plan | GoBiz Pro service will be terminated | Merchant Service will stop |
| OPTIONAL: Switch to another plan that supports GoBiz Starter service |
GoBiz Pro Service will be terminated; and, GoBiz Starter Service will be activated | Merchant Service will continue | |
| Plans that Support GoBiz Starter | U28, P38, P48, GX50, P68, P70, P79, P99, P139, U PREMIUM, U PLATINUM | ||
| Plans that Support GoBiz Basic | E-PAYU | ||
If a merchant permanently terminates their postpaid subscription, their GoBiz services (including Merchant ID) will also automatically be terminated.
Here is the detail treatment:
| GoBiz Plan | Type of termination | Merchant Service |
|---|---|---|
| GoBiz Starter | Voluntary Termination of the Line | Merchant Service will terminate |
| Involuntary Termination of the Line | Merchant Service will suspend temporary | |
| Voluntary Termination of the VAS only (line active) | Merchant Service will terminate | |
| GoBiz Basic | Voluntary Termination of the Line | Merchant Service will terminate |
| Involuntary Termination of the Line | Merchant Service will suspend temporary | |
| Voluntary Termination of the VAS only (line active) | Merchant Service will terminate | |
| GoBiz Pro | Involuntary Termination of the Line | Merchant Service will suspend temporary |
| Voluntary Termination of the Line | Merchant Service will terminate |
